When my mum won a Mother’s Day competition to win a makeover she really didn’t know what to expect , she was excited but also a little bit nervous never having met a personal stylist before but from the moment we met Karen she put us both at ease! She is so lovely and easy to talk to, before long my mum was really enjoying the whole experience! The colour analysis and advice she gave my mum were brilliant and will be so useful when shopping in the future. In the past I have received a gift voucher which included a personal shopping session in a department store, but I didn’t use it as I felt too intimidated but I wouldn’t hesitate now. I just want to say a massive thank you to Karen from my mum and myself for making her experience so amazing, and most importantly for making her look and feel so beautiful! Thank you!